This year marks the 15th anniversary of the E-Government National Conference held in Vietnam. After 15 years, the Conference has become a highly important event for people in charge of e-Government building in Vietnam. Each year, the event welcomed senior leaders of the Government Office, the Ministry of Information and Communications, the Ministry of Science and Technology, and major provinces to attend and deliver the steering speech. Guests attending the event over the years were officials, leaders directly responsible for policy formulation, infrastructure investment and application of solutions to develop e-Government platforms. This year, the Conference is held in the context of Vietnam’s endeavor to build an E-Government towards Digital Government with the desire to create a breakthrough to form a digital economy, a digital society and, furthermore, a comprehensive digital country. In fact, at the end of February 2020, Prime Minister Nguyen Xuan Phuc stated that the possibility of a breakthrough in building e-Government in Vietnam is high. From the reports by ministries and departments, it is clear that the development of e-Government has made much progress in 2019. The rate of online public services at level 4 has doubled. The National E-Document Exchange Platform serves the sending and receiving of electronic documents among agencies in the State administrative system and the information system for meeting and handling of Government affairs. The National Public Service Portal which was opened and put into operation has shown initial effectiveness; the information and network security have been improved. In addition, the Ministry of Information and Communications is also actively promoting technology infrastructure serving the e-Government and, moreover, the Digital Government. Specifically, the Minister of Information and Communications Nguyen Manh Hung issued the E-Government Architecture Framework 2.0 to guide ministries, ministerial-level agencies, Government agencies, People's Committees of provinces and centrally-controlled municipalities to build Government/ E-Government Architecture; establish and deploy synchronous application of E-Government architecture system from the central to local levels. Currently, according to the United Nations E-Government Development Index (EGDI), Vietnam is ranked 88/193 countries in the world and 6th in Southeast Asia. The Government’s goal is that by 2025, Vietnam must be in the top 4 e-Government countries in ASEAN and top 70 in the world,... However, to achieve that goal, there is a lot of work to be done as we need to listen to the comments of experts, domestic and international organizations in order to complete the roadmap, choose the best solutions for Vietnam’s context. The Government’s goal is that by 2025, Vietnam must be in the top 4 e-Government countries in ASEAN and top 70 in the world, where 80% of public services at Level 4 provided on different devices, 90% of work records at ministerial and provincial levels, 80% of work records at district level and 60% of work records at commune level are processed digitally; 100% of the national databases for the development of e-Government including national databases on Population, Land, Business Registration, Finance, Insurance are completed, connected, shared across the country; 50% of State agencies' inspection activities are conducted digitally... However, to achieve that goal, there is a lot of work to be done as we need to listen to the comments of experts, domestic and international organizations in order to complete the roadmap, choose the best solutions for Vietnam’s context.
Hence, the topic of the E-Government National Conference 2020 is DEVELOPING E-GOVERNMENT & PUBLIC SERVICE PORTAL TOWARDS DIGITAL GOVERNMENT – MODEL & TECHNOLOGY SOLUTIONS. The event is a place where Government leaders, ministries, provinces and cities together with experts representing international organizations such as the United Nations, domestic and international consultant specialists, and information technology experts discuss, propose models, advise on the roadmap and introduce notable IT solutions to support Vietnam in deployment - which has a dual goal: first is to develop the e-Government system and the National Public Service Portal, and second is to build the Digital Government, and a Digital Nation.