The year 2021 has marked gigantic progress in the E-Government system and Online public service in Vietnam. In the field of the online public service to citizens and enterprises, after a year of implementation, the public service portal has not only integrated more than 2.900 administrative formalities of 21 ministries and 63 cities but also processed over 57 million documentation, which economized approximately 8.000 billion VND of national budget annually. According to the United Nations report in 2020, Vietnam’s e-government development level climbed 2 places, landing 83rd over 193rd place among the United Nation’s members. Nevertheless, the position of Vietnam remained unchanged at 6th place in the E-government development level in comparison with other Southeast Asian countries. Meanwhile, It is also witnessed the acceleration of e-government in some countries in the bloc such as Indonesia (107th to 88th), Cambodia (from 145th to 124th), not to mention Thailand (from 73th to 57th). This makes the competitive advantages of Vietnam in attracting investment as well as country development not achieved a real breakthrough in the region. According to experts, to enhance the competitiveness in the next period, Vietnam might need to intensify its effort to develop and improve e-government, concurrently increase concentration on smart cities, high-tech agriculture, tourism on digital platforms, and information security, which are strong points of Vietnam. In the field of smart cities, there are thirty-eight over sixty-three provinces, municipalities of Vietnam have been implementing smart cities proposals. In high-tech agriculture, science and technology advancements have contributed more than 30% value-added in agricultural production, 38% in the cultivar and livestock production. Additionally, in terms of smart tourism, Vietnam has breakthrough policies as well as creative tourism models in digital platforms. Notably, in the field of information security, there is a significant decrease in the number of cyber-attacks and their consequences from late 2020 to the present. However, those mentioned above successes are not enough for Vietnam to create competitive advantages, especially we and other countries in the world are speeding up in the digital transformation process and facing up to the Covid-19 pandemic.
From this reality, the National Conference on E-Government 2021 chooses the topic of SOLUTIONS TO IMPROVE EFFICIENCY ON ONLINE PUBLIC SERVICES, ENHANCE DIGITAL GOVERNMENT DEVELOPMENT IN URBAN MANAGEMENT, HIGH-TECH AGRICULTURE, TOURISM. Participating in the event, leaders from Government, ministries, cities, and provinces have an opportunity not only to introduce E-Government development roadmap, digital transformation in smart cities, high-tech agriculture, tourism on digital platforms, and information security but also take domestic and international experts’ advice to complete those missions. Experts who expertise in developing e-government/digital government have a chance to update the newest technologies, processes, and experiences in developed countries. Moreover, along with learning roadmap, proposals, projects in developing E-Government, Digital Government specifically, technology enterprises and groups also stand a good chance of introducing the newest and the most significant technology services.