Tòa nhà FPT Cầu Giấy, số 17 phố Duy Tân, phường Dịch Vọng Hậu, quận Cầu Giấy, Hà Nội, Việt Nam
FPT Smart Cloud is the leading enterprise providing applied
Artificial Intelligence (AI) & Cloud Computing (Cloud) solutions
in Viet Nam. Established as the latest subsidiary company
of FPT Corporation, our mission is to provide a world-class
comprehensive AI & Cloud platform generating immense leap
in productivity and agility. Thus, enabling enterprise to innovate
state of the art business process automation and effective human
– machine collaboration augmentation operation.
FPT Smart Cloud aims at leading industry in the next 5 years
by focusing in building a firm technological foundation, develop
diversified ecosystem product, reach for global connectivity.
FPT Smart Cloud possesses 02 strategic solution, which are FPT.
AI and FPT Cloud. In particular:
FPT.AI provides AI-based products and solutions, supporting
firms to disrupt labor productivity, optimize business process,
generate seamless and instant customer experience, as following:
- FPT.AI Conversation: Conversational AI-powered platform,
allow creating intelligent chatbot with the capability of naturally
automated communicating with customer through omni-channel.
- FPT.AI Speech: Sound processing solution, including: Convert
Speech to Text (STT) and Convert Text to Speech (TTS), with
optimized acoustic components to match with Vietnamese dialect
and communication characteristics.
- FPT.AI Vision: Identify and accurately content extract from
images. The solution includes information extraction from ID
documents and forms/bills; Face-match. The solution aims at
supporting firms digitalize documents, simultaneously providing
and complete electronic Know Your Customer (eKYC) process.
- FPT.AI Virtual Agent for Call Center: AI-powered platform allows
creating smart Virtual Agent for call center automated handling
inbound and outbound, smart IVR conversations with customers,
integrated on PBX telephony system.
FPT Cloud is the first full scale cloud computing service in Vietnam
with advanced cloud computing technology and perennial reliable
experience. Thus, providing not only great improvements in
technology but also financial flexibility for businesses.
FPT Cloud offers service at the IaaS layer (Infrastructure-as-aservice)
to provide resource (CPU, RAM, Hard disk, network) for
virtual machines and to build comprehensive fuctions such as
“Pay as you go” payment option, point-to-point MPLS connection,
VPN site-to-site, VPN client-to-site, and firewall along with other
- Backup-as-a-Service (Baas)
- Disaster Recovery-as-a-service (DRaaS)
- VMware Virtualization
- Traffic Manager
- Cloud Enterprise
- Private Cloud
- Object Storage
- Kubernetes Engine
FPT Smart Cloud is formed by merging 02 strategic platform
which are FPT.AI (FPT Technology Innovation Department) and
FPT HI GIO Cloud (FPT Telecom) and become the latest subsidiary
company of FPT Corporation.
After launching for 3 years, FPT.AI & FPT Cloud has achieved
significant results in domestic and international market, with
various partners selected and trusted from sectors such as
telecommunications, e-commerce, banking and financial services,
public administration. In particular:
+ 200,000,000 service requests/year
+ 30,000 active developers using/year
+ 11,000,000 end-users benefit from services/year
+ 70 big enterprises domestic and intertional trusted and use
Recently, the FPT.AI Comprehensive AI platform and FPT Cloud
has surpassed 186 nominations, honored to receive Top 10 Sao
Khue Award in for the category of IT services (2019) and Excellent
Products and Solutions applying 4.0 (2020). This is the most
prestigious and reputated award in terms of Viet Nam’s software
and IT services industry, organized by Viet Nam Software
Association (VINASA). Also, FPT Cloud was honored to receive
Vietnam Data Center Services Provider of the Year (2019) award
from Frost & Sullivan.